The Issues (IDS) in EOS One™ helps you track problems and obstacles to discuss with the team in IDS. You can easily download your Issues List data as a PDF for offline review, problem-solving sessions, or sharing with team members.
How to Download Your Issues List
Navigate to your IDS Section
From your EOS One™ dashboard, click on the name of the Meeting you wish to view to bring up the Meeting Overview.
Locate the Download Button
Look for the download icon (⬇️) in the top-middle area of your IDS section
Click to Download
Click the download button to generate your IDS PDF
The PDF file will be automatically downloaded to your browser's default download folder
What Gets Downloaded
When you download your IDS, you'll receive a PDF file that includes:
All Current Issues: Every issue currently tracked in your Issues List
Owner Information: The person assigned to or responsible for each issue
Tips for Using Downloaded IDS
Meeting Preparation: Use downloaded IDS PDFs during offline Level 10 Meetings™ when conducting IDS sessions
Problem Tracking: Reference the PDF to monitor issue resolution progress and accountability
Historical Analysis: Keep downloaded versions to identify recurring problems and patterns
Offline Problem-Solving: Review issues when planning solutions without internet access
Team Communication: Share issue status with team members who need visibility into problem resolution
Leadership Reporting: Provide issue summaries to leadership for organizational awareness
Troubleshooting
Download Not Working?
Ensure your browser allows downloads from app.eosone.com
Check your internet connection
Try refreshing the page and attempting the download again
Can't Find Downloaded File?
Check your browser's default download folder (usually "Downloads")
Look for a file with "IDS" or "Issues List" in the filename and a .pdf extension
Need Additional Help?
If you need assistance with your IDS or have questions about downloading data, please reach out to our support team using the "Submit a request" button at the top of this screen or by emailing us directly at [email protected].