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12.02.2025 Release Notes: Support Chat, LT Tag Automation, and Visual Refreshes

Updated over 2 months ago

This release introduces a new chat experience, automates Leadership Team tagging, refreshes key interfaces, and delivers several bug fixes.

Enhancements

  • Support chat widget: Replaced the old Chat experience with a new platform for improved support and engagement.

  • EOS Tips videos added: Each section of the Level 10 Meeting™ now includes an embedded EOS Tips video to support in-context learning.

  • Visual refreshes: Updated the design of Headlines and the Notifications Center for a cleaner, more modern interface.

  • Automated Leadership Team tag: When an organization’s Leadership Team is defined under Teams > People & Teams, EOS One now:

    • Automatically creates and links an "LT" tag to that team.

    • Ensures consistent visibility across the V/TO, Accountability Chart, and meetings.

Defects Fixed

  • Meeting Overview blinking: Resolved blinking that occurred on the Dashboard/Meeting Overview when another user edited data in the background.

  • Date mismatch: Fixed an issue where end dates on the Organizational Checkup and Culture Checkup did not align.

  • Measurables visibility: Non-admin users no longer see off-track Measurables for meetings they are not part of in Insights.


Q&A

Q: Where can I find the new EOS Tips videos?
A: In each section of the Level 10 Meeting™ view. Look for the orange EOS Lightbulb icon next to the description of the section you're in.

Q: How do I enable the automated LT tag?
A: Define your Leadership Team under Teams > People & Teams. The system will automatically generate and assign the LT tag.


Search Keywords: Support chat, EOS Tips videos, Level 10 Meeting, Headlines refresh, Notifications Center, LT tag, Leadership Team automation, meeting blinking bug, Culture Checkup date, Measurables Insights visibility

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